Shipping & Warrantee

Packing
Giftbox: For normal neutral video intercoms, we provide strong craft paper giftbox with foam protection inside.
Carton: K=A strong paper cartons. Usually 10pcs/carton.

Shipping Method
Below is our shipping partners:
1. DHL
2. Fedex
3. UPS
4. EMS
5. HK post
Also we can ship goods if you have international express account or shipping agent in China.

Delivery Time
1. Small orders: 2 – 10 days after receiving full payment.
2. Normal orders: 30 days after receiving payment.
3. OEM orders: 30 – 45 days after receiving deposit.

Warrantee
1. Warrantee Period: 15 months after shipment.
2. Warrantee Range: The warranty only covers breakdowns or faults due to defect in materials or workmanship. It does not cover
failure caused by lightning strike, ingress of moisture, fluid or foreign bodies, man-made damages, such as connection to incompatible equipment, connection to an unsuitable electrical supply, incorrect storage, operation or use of the product in unsuitable environments, incorrect installation, unauthorized modification, incorrect adjustment or repair by persons other than O O Security trained/authorized personnel.